Promotions and ride discounts
Promotions are claimed using promo codes.Promotions may also be automatically applied to your account. Tap the 'Promos' tab to see promotion details, such as value, expiration, ride limits, and Terms.If you have an active promotion on your account, you can view it in the ‘Promos’ tab of the TanTaxi app. This menu will show the value of the promotion as well as the expiration date. Follow these steps to get there:
Open the TanTaxi app
Tap the menu icon in the top left corner
Tap ‘Promos’ in the menu that appears
View any active promotions on your account.
Types of promotions
TanTaxi has several types of promotions:
Percentage discounts reduce your fare by a certain percent. Percentage discounts only apply to the ride fare (base charge, time, distance, Prime Time), no other amounts associated with the ride (such as tolls, airport fees, the Service Fee, cancellation fees, or damage fees).Fixed discounts remove a set amount from your fare. Fixed discounts apply to ride fare itself and some additional fees, but not tips, cancellation fees, or damage fees.Flat Fares allow you to pay a set amount for rides up to a certain amount, and then pay for any additional overages. Check the Terms to see specific promotion details. Terms are typically available in the communications you received about the promotion, or in the ‘Promos’ section of the app.Ride discounts are only valid for one ride, and don't roll over from ride to ride. If a ride costs more than the discount amount, the remaining amount will be charged to your default payment method.