Anti-discrimination policy
TanTaxi’s policy is that passengers who use wheelchairs that can safely and securely fit in the car’s trunk or backseat without obstructing the driver’s view should be reasonably accommodated by drivers on the TanTaxi platform. Drivers should make every reasonable effort to transport the passenger and their wheelchair.If you refuse to provide a ride to a passenger whose wheelchair could be reasonably accommodated, we’ll follow up with you to find out why. Drivers who found to have unreasonably refused to transport passengers with lightweight wheelchairs that can be dismantled or folded are liable to be removed as drivers on the TanTaxi platform.